Zenith ZoneCleaning TeamGet an instant estimateThese policies explain how estimates, booking, pricing, preparation, cancellations and service concerns work. Zenith confirms the final scope and any service-specific limitations before the appointment.
The online estimator provides a planning range. Zenith must contact you to confirm the scope, timing, team availability and final booking. Unusual, commercial, Airbnb and high-condition work may require an assessment first.
First-time, one-time, deep, moving and post-renovation cleaning is $55 per person-hour. Recurring cleaning after the first visit is $50 per person-hour. Prices are before GST and the minimum is 3 person-hours. Two cleaners working for 1.5 hours equals 3 person-hours.
Standalone carpet, rug, upholstery and mattress appointments have a $149 minimum before GST. Lower add-on ranges may apply when combined with another qualifying Zenith cleaning. Material suitability, access and the final range are confirmed before booking.
See the full carpet price list →Accepted methods are Credit card, E-transfer, Cash, Secure online payment through the invoice. Secure online payment is available through the invoice.
Appointments cancelled or rescheduled with less than 48 hours’ notice may be charged the 3-person-hour minimum. A lockout, missing access or inability to enter the property may be treated the same way.
Eligible missed work reported within 24 hours may be corrected at no additional charge or addressed with an appropriate credit. The guarantee may not apply to move-in or move-out cleaning, appointments where less time was approved than Zenith recommended, certain landlord-versus-tenant inspection disagreements or concerns reported later.
Zenith uses mostly eco-friendly products. Stronger products may be appropriate for deep grease, mineral buildup or serious grime. Any product requiring special safety consideration will be explained and discussed before use.
Ordinary cleaning does not include lifting very heavy furniture, high-access work requiring ladders, hazardous chemicals, biohazards, construction debris removal. Active trades and unsafe construction conditions must be cleared before post-renovation cleaning begins.
Provide entry instructions, working utilities, parking or elevator details and any surface sensitivities. Empty cabinets, drawers and appliance interiors when you want their interiors cleaned. Moving-cleaning properties should be substantially cleared, and household bins must be available for ordinary garbage.
Zenith does not add a travel charge for the communities listed on the website. Availability still depends on the location, requested time, team capacity and service scope.
Office hours are Monday–Thursday 8 a.m.–7 p.m. and Friday–Sunday 8 a.m.–5 p.m.. Cleaning appointments may be scheduled 24/7.
Call 604-767-7996 or email info@zenithzonecleaning.com about sensitive surfaces, access, heavy buildup, hoarding conditions or a scope that does not fit the standard estimator.
See Zenith’s rules for privacy, belongings, keys, photography and customer-led decisions in sensitive cleaning situations.
See a personalized range, then let Zenith confirm the details and availability.
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