Hoarding-condition cleaning
Respect, consent and discretion come first. Customers can request an unbranded vehicle and cleaners in plain clothing, control every disposal category and pause or redirect the work.
Read the service standard →Privacy, consent and respect inside every home.
Professional cleaning requires access to personal spaces. Zenith uses clear boundaries, customer-approved decisions and surface-appropriate care to protect both the people and property involved.
The standard across every service
Your home is not content, and your belongings are not ours to judge.
Zenith confirms who can make decisions, what areas are included and how access should be handled. Customers may set privacy boundaries, identify sensitive surfaces and stop or redirect work when the scope changes.
ConsentNo marketing photography or publication without explicit permission. Disposal decisions remain with the customer or authorized decision-maker.
DiscretionPrivate details are limited to the people needed to assess, schedule and complete the service. Hoarding clients may request an unbranded vehicle and cleaners in plain clothing.
Property careProducts and methods follow the material, condition and manufacturer guidance. Permanent damage or staining is explained rather than hidden behind unrealistic promises.
Organizing and decluttering
Customers keep control of sentimental and disposal decisions. Uncertain belongings, documents, medication and valuables are separated for review.
Read the service standard →Recurring and one-time cleaning
Private rooms and belongings stay outside the scope unless requested. Consistent-team preferences are recorded and honoured when scheduling permits.
Read the service standard →Move-in and move-out cleaning
Keys, fobs, lockboxes and building access are handled only for the confirmed appointment, with realistic limits around landlord and tenant inspections.
Read the service standard →Post-renovation cleaning
New finishes are reviewed before cleaning, stronger treatments are explained and active trades or construction hazards must be cleared first.
Read the service standard →Carpet and upholstery cleaning
Fibre compatibility, colourfastness and condition are assessed before extraction, with honest expectations for permanent staining, wear and odours.
Read the service standard →Tell us what deserves extra care.
- Private rooms or belongings that must remain untouched
- Allergies, product sensitivities or delicate finishes
- Who is authorized to make access or disposal decisions
- Building, parking, elevator, key or lockbox instructions
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See a personalized range, then let Zenith confirm the details and availability.
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