Satisfaction Guaranteed: Zenith Zone Cleaning Team Reviews
Your Opinion Means the World To Us ☺️
Some of the recent thoughts of our wonderful clients
Some of Our Recent Work
We offer professional cleaning services in Maple Ridge, serving Greater Vancouver. Our gallery highlights thorough residential and commercial cleaning transformations, showcasing meticulous house cleaning, office cleaning, and deep-clean expertise. Trusted for dependable, high-quality results and client satisfaction, we deliver pristine, inviting spaces across Maple Ridge and the Lower Mainland. Choose Zenith Zone Cleaning Team for professional, deep cleaning services in Maple Ridge and Greater Vancouver.
Scheduling Questions
-
You will only be billed for the total time that our cleaners spend cleaning your space. If you'd like specific areas cleaned, be sure to add those details when building your estimate.
-
There is nothing more for you to do. The system will schedule your job and you may receive a notification prior to our visit.
-
We can not guarantee same-day bookings. But, depending on the day, we can often meet this requirement.
-
While it is doable, please be aware that it’s improbable to have the same cleaner for each appointment. Our recurring appointments are structured around a weekly, bi-weekly, or monthly (every 4 weeks) system.
Opting for a tri-weekly schedule disrupts this system, resulting in the inability to match a cleaner with you who is also available for others on a standard recurring basis.
Furthermore, appointments scheduled every three weeks are charged at our monthly rate to compensate for the additional administrative efforts required to coordinate these unique timings.
-
This is completely your choice. If you're not going to be at the space, make sure you let us know how to access your unit by putting the information in your notes.
-
Yes, most of the time. However, we allow a one-hour window due to traffic and weather circumstances. In scenarios where your cleaners will be late, you will be contacted asap to let you know of the ETA.
-
Yes, the minimum job length you can book is 3 working hours.
-
Payment is processed only once the cleaning service is finished. The total on your bill will correspond to the actual total time spent by your cleaners in your service location, rounded to the closest quarter-hour.
-
Typically, morning appointments are arranged to begin at approximately 8 or 9 am. Afternoon appointments are generally set to commence around 12 or 1 pm, while evening appointments are usually slated to start at about 5 pm.
-
If you are booking a one-time job, you can request a specific date from your appointment flow.
If you require a specific start time, you can request it via your job notes. Please note, however, we may not always be able to accommodate certain start time requests but we will do our best.
-
Absolutely, get in touch with us as soon as you can and we'd be happy to reschedule you.
-
No worries at all. Either get in touch with us or just go to your customer dashboard and use the scheduling tool to reschedule. We get stuff happens. If you have to cancel, we understand!
-
You have the flexibility to discontinue the service at any time without incurring any fees. There’s no obligation to enter into any contracts or agree to a set number of sessions.
-
In the event that our cleaners are dispatched but cannot enter your home, we will make every effort to contact you and even work out an alternative arrangement. Please be aware that if we are unable to reach you or secure entry to your home, a “lockout fee” equivalent to 3 hours at your quoted rate will apply.
Not finding the answer to your question here?
Ready for a cleaning?
Need to speak to someone?