Information collectedDetails needed to understand the cleaning.
The estimator and contact tools may collect your name, phone number, email address, property address, service type, property details, preferred availability, areas of focus, access notes and other information you choose to provide. Basic technical and anti-spam data may also be processed to keep the website secure.
Why it is usedEstimate, follow-up and service delivery.
Zenith uses the information to prepare an estimate, contact you, confirm scope and availability, finalize a booking, schedule and provide the service, support safety and access needs, answer concerns and maintain reasonable business records.
De-identified service insightsImproving the estimator without copying contact details.
Zenith may copy limited non-contact estimate fields into a separate insights dataset, such as city, service category, space-size range, room counts, pets, frequency, number of selected focus areas and estimate range. It excludes names, phone numbers, email addresses, street addresses, availability, lead identifiers and free-text notes. Any public statistics will be combined across a sufficiently large group and will not identify a customer or property.
Website measurementApproximate, first-party traffic insights.
To understand which pages help visitors, Zenith may record a random session identifier, entry and viewed pages, referral host or campaign tags, device and browser category, approximate city or region, engaged time and visit timestamps. The Jotform thank-you page may also store a random first-party browser identifier so repeat loads from the same browser are counted once; it contains no form answers or contact details. Zenith may temporarily retain a masked IP address and a keyed one-way network fingerprint to recognize repeat anonymous sessions, assess traffic quality and reduce abuse. The raw IP address is not stored, the fingerprint is not displayed, and both IP-derived fields are removed after 30 days. Anonymous browsing activity is not attached to a name, phone number, email address or estimate. Live visitor locations are approximate, disappear from the live view after five minutes of inactivity and are not precise household locations. Browser “Do Not Track” requests are respected.
PaymentsThe estimator does not collect card details.
Payment is handled separately through the invoice or the payment method you choose. A payment provider may process information under its own privacy terms when you use secure online payment.
Sharing and accessLimited to people and providers who need it.
Information may be available to authorized Zenith administrators, relevant team members and service providers needed for hosting, authentication, communications, invoicing or payment. Zenith does not sell customer personal information.
Retention and securityKept only as reasonably needed.
Information is retained for as long as reasonably needed to provide service, support customers, protect the website, maintain business records and meet legal obligations. Zenith uses practical access controls, but no online system can promise absolute security.
Sensitive informationShare only what helps us serve you safely.
You may choose to provide health, mobility, access or property-condition details when they are relevant. Please avoid sending unrelated sensitive information. Zenith limits those details to the people who need them to assess or complete the work.
Embedded servicesReviews and video use third-party tools.
The website may load Trustindex review tools and a privacy-enhanced YouTube player. Those providers may receive technical information such as your IP address, browser or interaction data under their own policies.
Your choicesAsk to access or correct your information.
To ask what information Zenith holds about you, request a correction or raise a privacy concern, email info@zenithzonecleaning.com. The website and estimator are intended for adults arranging cleaning services, not for children.