House cleaning FAQs.
Clear answers about estimates, booking, pricing, preparation and what happens after the appointment.
Does the online estimate confirm my booking?
No. The estimator provides a planning range. Zenith contacts you to confirm the scope, availability and final booking.
How does person-hour pricing work?
Two cleaners working for 1.5 hours equals 3 person-hours. Standard residential cleaning is $55 per person-hour and recurring cleaning after the first visit is $50 per person-hour, before GST.
Is there a minimum?
Yes. Residential cleaning has a 3-person-hour minimum. Carpet and upholstery cleaning has its own standalone minimum and item pricing.
Do I need to provide supplies?
Zenith normally brings the cleaning equipment and products required for the confirmed scope. Tell the team about allergies, sensitive surfaces or product restrictions before arrival.
How should I prepare?
Provide safe access, working utilities and parking or elevator instructions. Empty cabinets, drawers and appliance interiors when you want their interiors cleaned, and secure valuables, medication and important documents.
What if I have a concern after cleaning?
Please let us know within 48 hours. For non-moving cleans, if something included in your confirmed cleaning plan was missed, we’ll gladly return to take care of it at no extra charge. Move-in and move-out cleans aren’t included in the guarantee, but we still welcome your feedback.
Unusual scopes deserve a real conversation.
Contact Zenith about sensitive materials, heavy buildup, hoarding conditions, access or work that does not fit the standard estimator.
Start with an instant estimate.
See a personalized range, then let Zenith confirm the details and availability.
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